Responsible gambling

Century Mile Racetrack and Casino understands the importance of responsible gaming practices to ensure that players gamble safely and within their limits.

Voluntary Self-Exclusion Program
If you're concerned about your gambling habits or feel like they may be impacting your life, you can voluntarily exclude yourself from Century Mile's premises. This option allows individuals to opt-out for a specified period or indefinitely, helping them maintain control over their gaming activities.

AGLC's Responsible Gambling Framework
Our casino adheres to the provincial regulatory framework set forth by Alberta Gaming and Liquor Commission (AGLC). As part of this framework:

• We have access to AGLC's Voluntary Self-Exclusion Registry, enabling players to temporarily or permanently exclude themselves from our premises.
• Our staff are trained to recognize potential problem gaming behaviors and can direct concerned individuals to resources for help.

Responsible Gaming Tools
While we don't offer online platforms for digital deposit limits or time-based tools, visitors can:

• Set their own wagering amounts
• Request assistance in setting personal limits with our staff

However, formal personalized digital deposit limit or time-out features are more prevalent on dedicated online gaming platforms. We recommend visiting our reception area to discuss responsible gaming practices and options.

Responsible Gaming Resources
Century Mile Racetrack and Casino encourages players seeking help for problem gambling behaviors to:

• Reach out to AHS (Alberta Health Services) addiction resources
• Contact national helplines such as the Problem Gambling Helpline

Our facility's message boards feature clear contact information and encouragement of responsible gaming practices. If you believe your or someone else's gambling has become problematic, please do not hesitate to reach out.

Addressing Responsible Gaming Concerns
If a patron appears troubled by their behavior while on our premises, our team can help facilitate connections with resources for support and treatment.